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1
Can I supply my own tiles for the project?
Yes, absolutely. You can either select tiles from our collection during the ordering process or provide your own tiles for us to use in the design. Please get in touch with us before ordering so we can discuss your requirements and arrange everything accordingly.
2
Can I customise my order?
Yes, of course. Each order is made to measure and fully customised to meet your project needs and personal design preferences.
3
Do you offer installation services?
Yes, we provide both nationwide delivery and installation. You can select this option when placing your order.
4
What is included with my bespoke porcelain sink?
Your bespoke porcelain sink comes complete with steel brackets for secure wall mounting when opting for DIY installation or using your own contractor. For any special fixing requirements, please get in touch with us before ordering.
5
Do you offer a warranty on your products?
All of our bespoke porcelain sinks come with a 8-year warranty.
6
What is the lead time for a custom piece?
The production time depends on the complexity and specifications of your design. In most cases, custom orders take 7–10 days from payment confirmation and final approval of the technical drawings. An estimated completion timeline will be provided when you place your order.