Privacy Policy
At BasinCraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website or contact us.
Last Updated: 23 May 2026
Information We Collect
BasinCraft may collect personal identifiers such as your name, phone number, and email address, along with project-specific details, delivery address information, and technical data regarding your website usage.
How We Use Your Information
We utilize your data to respond to enquiries, generate accurate project quotations, deliver our bespoke services, and maintain professional communication throughout the lifecycle of your orders and installations.
Data Protection
Your privacy is paramount. Customer information is handled with the highest security standards and stored safely. We maintain a strict policy of never selling or trading your personal data to third parties.
Cookies
The BasinCraft website employs cookies and advanced analytics tools. These help us understand site performance and user preferences, allowing us to refine the digital experience for our clients.
Third-Party Services
We integrate reliable technical tools such as WhatsApp, Google Maps, and various analytics engines. These services may collect standardized technical information necessary for their specific functionality.
Your Rights
You retain full control over your data. Upon request, we will provide access to your personal information, update your records, or delete your data from our systems permanently.
Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact BasinCraft directly via our verified communication channels.